Toy blog? Well...  

Okay, Okay I confess...this is not really a blog but rather a compendium of my articles, editorials and rants from the Toyjobs Executive Monthly newsletter. We're doing this because search engines really like new content and they want to be fed on a regular basis. To do a real blog, I would have to post at least two or three times a week and therein lies the rub. If I had to come up with unique, interesting and pithy commentary that frequently, I think I could do it ..... for about three or four months. My office staff disagrees. They seem to be of the opinion that I have the ability to produce an endless stream of "snarky comments". Huh....perhaps it's just that they inspire me so. Fortunately, the inmates don't run the asylum around here.....yet. And my marketer's intuition tells me that within six months you'd be bored and more importantly, I'd be bored of my continual blabbering. I guess at a minimum this format gives you an idea of how I think about, and have thought about, this neverending "Perfect Storm" we call the toy industry. So toyblog? Not really. If you subscribe to our newsletter, please feel free to skip it. If you don't? Well then you're about a month behind.

Toy Fair: Without Snow II – The Return

March 12th, 2012

For the second straight year we had Toy Fair – without snow. As a New Yorker, I think I might grow to like this whole global warming thing. What a Toy Fair it was, with busier aisles and a newfound upbeat attitude. Specialty companies were writing record numbers of orders and even the sometimes grumbly mass marketers seemed to be pleased. I haven’t yet figured why everyone was in such a good mood. In 2011, total retail sales were up approximately 5% while toy sales were down 2%. The general consensus seems to be that every family in America got an iPad for Christmas. Maybe everyone was in high spirits because they all were recipients of said iPads. Perhaps, more likely, is that people have realized that the world doesn’t end very often and since it just ended in 2009; it is unlikely to end again soon.

Things kicked off Saturday night with the TOTY awards. Once again Carter Keithley and his Toy Industry Association (TIA) team put together a terrific affair. The food was great and everyone seemed to be having a good time. The TOTY awards have received some criticism which I think is unfair. Some have claimed that TOTY’s are only won by the largest toy companies. However, if you look at the ballot you will see that over 50 companies had products represented. That includes such smaller companies as: WOWWEE, Fashion Angels, Cepia, Thinkway, Plasmart, Thinkfun, The Bridge Direct, Alex, Thames + Kosmos and the list goes on and on. Blip Toys and Innovation First both won TOTY awards in 2011 with Innovation First winning again in 2012. Most products are initially self-nominated by their companies but are then culled by committees that include retail buyers, toy industry, journalists, academics and inventor/designers. The winners are then voted on by a broad electorate of consumers, retail buyers, journalists and TIA members. While suggestions for tweaking should certainly always be welcome, I don’t think anyone can really say that this process is overly biased.

After a day of pounding the floors at the Javits Center, Sunday night brought the Women in Toys (WIT) dinner. While always a lovely affair, this year it was extra special. Genna Rosenberg and her team should be commended on their attention to ever detail. The venue – The Lighthouse at Chelsea Piers – was stupendous. I must confess that I did miss the dark paneling and overstuffed leather chairs of The Penn Club, but this was much more appropriate. Perhaps we’ll return to the Penn Club for the first annual Men in Toys Single Malt Scotch Tasting and Cigar Smoke-off. Meanwhile, back at the WIT Dinner, drinks were served and everyone was in a grand and chatty mood. Dinner was unveiled in a beautiful room and the food was “deelish.” Congratulations to all Wonder Women Award winners for their careers, their awards and their modest and succinct acceptance speeches.

New York Toy Fair continued with large crowds and good cheer (not to mention the usual bouts of “Javits feet”). Early Wednesday morning I snuck out of town and hopped a flight to New Orleans for a few days of good food, good music and a few glasses of wine in the evening (No! I do not drink Alabama Slammers – nor should you). Unfortunately my 8AM flight didn’t arrive until 9 at night. Note to self: US Airways – Never Again!

On the toy industry jobs front, the news has been good. Starting two weeks before Toy Fair, Toyjobs phone started ringing off the hook with job opportunities. Since then, Toyjobs search starts have exploded and though it hasn’t quite happened yet, companies seem eager to pull the trigger and actually hire talent once they find it. For various competitive reasons, we tend not to post our search assignments on our job board until we’ve finished most of our initial work on them so stay tuned – we’ll be updating it every Tuesday.

Now that the world probably won’t end again for awhile and the companies that were going to fail have done so; the rest seem to have decided that it’s time to get back to business. Many companies have cut staff so much in the last few years that they can barely get their work done. Companies have been running so lean for so long that there is a lot of pent-up demand.

Unemployment numbers continue to strengthen but we still have a long way to go. The economy continues to grow slowly but is vulnerable to outside shocks. The European Debt Crisis, for the moment, seems to be temporarily resolved. That said, markets are already betting that Greece will default again. Grey market pricing for the new, yet-to-be-issued “haircut bonds” is already selling at distressed levels and nobody expects Athens to lower its overall debt level to 120% of GDP by 2020.

Oil prices (and raw material costs for toys) could spike due to (election year?) sabre rattling in the Middle East. In an election year, politicians of all stripes will likely be promising increasingly “stupider” things. All of these present challenges. There is also a chance that the increase in job openings represents a temporary new year budget bump and will subside by June. But from my vantage point, barring any of these external shocks being realized (is that enough hedging for you?); we are beginning to see a return to normalcy albeit one moving much more slowly than any of us would like. The light at the end of the tunnel is growing slowly larger.

Muddling Thru,
Tom Keoughan

Toy Jobs, 2012: More of the Same – Steady As She Goes

January 25th, 2012

December hiring rose pushing the unemployment rate to its lowest level in nearly three years, suggesting that the US recovery is gaining traction. The economy added 200,000 jobs, double November’s pace and the unemployment rate fell from 8.7% to 8.5%. Although the trend is clearly positive, the hype over the December jobs report exceeds the reality. Job creation is still running at too low a rate to heal the woes of the US labor market and bring unemployment down to an acceptable level. About forty percent of the newly created jobs were temporary holiday season jobs in either retail or courier services and many of those jobs are disappearing as we speak. Also, the US remains vulnerable to setbacks if the European financial crisis deepens and spreads, or if surging oil prices crimp consumers and companies. That is not to say that things aren’t improving. They are, just not quite as quickly as the press or certain stripes of politicians are painting them.

On the positive side, Christmas retail sales appear to have been strong. The press has been harping that retail sales rose only 0.1% in December from November. However, holiday sales – defined as November and December’s retail sales excluding autos, gas and food service – rose about 5% from the year earlier level, to a record high. Many potential December sales were pulled forward into November prodded by retailers offering earlier discounts than usual. Many retailers’ profits took a hit reflecting slow traffic in mid-December followed by heavy discounting to clear inventories. They have created their own problem by training consumers to wait for the Big Sale. In doing so, they damage their margins and will ultimately try to improve them by beating up their suppliers. Suppliers will then beat up Asian factories (if there are any left) who will in turn squeeze paint resin and raw material suppliers. It’s a cycle almost perfectly designed to tamp down potential employment everywhere.

Reports back from The Hong Kong Toy and Games Fair are that it was a sparsely attended and relatively quiet show, although one with heavy international retail traffic. It may have been subdued by Chinese New Year falling earlier this year. I would have preferred more positive reports but at least the reports weren’t negative. Couple that with strong holiday sales and the slowly recovering US economy and I see things remaining status quo. Hiring will continue to improve at an increasing rate as it has since August 2011 but the recovery will be fragile and susceptible to financial woes potentially spreading from Europe, possible oil surges and trouble in the Middle East and general and rampant idiocy and electioneering coming out of all quarters of Washington D.C.

Muddling thru,
Tom Keoughan

Economic Uptick Spurs Stampeding Human Herds

December 7th, 2011

Human herds were out in force during the four day long national disgrace presided over by Wal-Mart, Best Buy and their retail brethren. The long weekend “wilding” saw shopping devolve into a full contact sport replete with tramplings, taserings, shootings, various acts of police brutality and people robbing each other in the parking lots. Unfortunately, this seems to be the real “99%”.

At a Wal-Mart in Southern California a 10PM stampede turned ugly when a woman used pepper spray to “gain an upper hand” over her fellow creatures. Over twenty people suffered minor injuries as she attempted to clear a path to the electronics section. The woman has since turned herself in but, as of this moment, Toyjobs has been unable to determine whether she was indeed an active member of the Oakland police force – another national disgrace.

In Pennsylvania, it was reported that “girls(?)” AND their mothers were shoving and punching each other in a melee at a Victoria’s Secret outlet. We can only imagine that this will inspire the next big late-nite cable TV reality show. New Jersey officials were heartened by the fact that their cultural ambassador – Snooki – was not involved. Retailers were “pleased” with the strong start to the holiday shopping season, According to the National Retail Federation. Total sales over the four days grew 16.4% and individual consumers spent an average of $398.62 up 9% from last year. Online sales were extremely strong for the entire period as well as Cyber Monday.

Black Friday is a notoriously poor indicator of sales for the entire holiday shopping season and some analysts are warning that this could be only a temporary bright spot rather than a true revival of the consumer economy. This gloomier interpretation says that short-lived deep discounts merely pulled forward from December sales and that price slashing is the only thing that can encourage cash-strapped consumers to spend and that they will shut their wallets again now that the deals have gone. My gut tells me that those human herds aren’t exactly the types that are able to adhere to a budget. I think they will be ready to stampede Pamplona style whenever retailers wave their red capes.

On the bright side, retail sales have risen for six months in a row. Even Wal-Mart broke a two year stretch of same-store sales declines by growing 1.9% in the third quarter but this came at the cost of lower margins. More deep discounts mean lower profit margins for retailers who will, of course, pass that on to their suppliers through auctions and price beat downs. That is reflective of what I continuously hear from senior toy executives: “higher sales but lower margins.” Also, retailers brought in very lean inventories and that could limit upside potential if holiday demand continues to be strong. The scramble is now on to get more goods out of domestic manufacturers and those with domestically warehoused product.

After a June/July slowdown, since early August the US economy has been improving slowly but at an increasing rate.The November unemployment rate fell from 9% to 8.6% while payroll growth accelerated to 120,000. The difficulty with the jobs report is that it is actually two reports: the unemployment rate is based on a survey of 60,000 households while the jobs number comes from a different survey that covers the payroll records of about 140,000 businesses. The payroll number is less volatile and widely viewed as the more reliable of the two. The sharp drop in the unemployment rate was partly due to a shrinking labor force which suggests that some unemployed people have become discouraged and stopped looking for work. Once they start searching for a job again the unemployment rate could tick higher. Meanwhile, payroll growth of 120,000 remains well below the level that most economists consider consistent with a strong economic recovery. In addition, payroll numbers were lifted last month (as they will be for the next two) by temporary holiday retail hiring. Taken together the jobs report does signal improvement but not as much as headlines suggest.

As the US economy continues to slowly improve, the European debt crisis is the joker in the deck. The euro is now close enough to going off the rails that Angela Merkel and other European “leaders(?)” are now less focused on provincial politics and finally closing in on a solution. The Cliff Notes version is that Merkel supports European Union treaty revisions which would force debtor nations to fix their financial problems. This is, of course, the long term solution but ignores the crisis that it upon them right NOW. The rest of Europe is looking for a “backstop” or lender of last resort to guarantee all debts. That would likely be either a European Central Bank declaration or the issuance of Eurobonds for which all EU members would be liable.

In either case, the weight would fall heavily on Germany’s shoulders because they have the strongest economy and have behaved in a fiscally responsible manner. Bailing out the basket cases of Southern Europe doesn’t play well in domestic German politics. Think of it like the displeasure that responsible US households would have at being told to pay higher taxes in order to bail out people who took a flyer and “bought” a house that they couldn’t possibly afford. True, many American households are in trouble because someone lost a job or got sick or are underwater due to the housing market meltdown. Everyone seems to be able to get their minds around that sort of thing. Germans see a completely different type of situation in the irresponsible behavior of the Greeks not paying their taxes and then retiring to the government dole at age 50.

The truth is that Europe is like America. It needs both a long term fix AND short term crisis relief. In Europe’s case the clock is ticking down to a matter of weeks and with their backs to the wall, they finally seem to be looking at a two-pronged approach. Once the ticking time bomb is taken from the room, US markets should stabilize and the economy should continue to move forward. That said, in the US it appears as is nobody is prepared to act like a grown up until after the upcoming election. Fortunately that is less than a year away.

In the toy industry, search starts have remained strong and some companies have actually been hiring while others continue to play “hurry up and wait” even after they have selected a candidates. I suspect that decent holiday sales numbers will lead toy companies to have an increased sense of stability spurring somewhat larger budgets. This should lead to continued strength in search starts and companies feeling more confident in actually completing a hire. Things are getting better faster but…

Muddling through,
Tom Keoughan

Fall Toy Preview: Upbeat and Productive

October 19th, 2011

As I flew toward Dallas reading the Daily Doom & Gloom, I had a sense of trepidation about what the mood at the Fall Toy Preview might be. I’m happy to say that I was pleasantly surprised as everyone was pretty upbeat (it’s slinky, it’s slinky). That’s not to say that anyone was “irrationally exuberant” but I didn’t see all the slump shouldered long faces of a year ago.

At times the traffic seemed to be a little light until I realized (doh!) that this was a “by appointment only” show and that everyone was stuffed into their little cubicles having hopefully productive meetings (It’s slinky, It’s Slinky). There weren’t supposed to be a lot of people just milling around (like me). With the exception of Tuesday morning, most companies had full dance cards and all of the major retailers were well represented. The show was “player dense” with only serious toy companies showing and only serious customers showing up. In summation the Fall Toy Preview was upbeat and productive.

As the showed ended, I snuck off to Austin for a few days of good food and good music under the guise of awaiting the September jobs report. The report was better than expected as the US economy added 103,000 new jobs raising hope that a “double-dip” recession will be avoided. The alarming jobs data from July and August were also revised upward. It seems that instead of collapsing after the summer’s debt ceiling fiasco, the job market appears to have weakened slightly and is now beginning to rebound, albeit slowly.

There are 1.4 million more people on nonfarm payrolls than there were a year ago. That sounds good but it comes to an average of just little over 100,000 per month, which is nowhere near large enough to get the economy really growing again. In addition, Toyjobs favorite labor statistic, U6 (which includes people who have given up trying to find work as well as those working part time out of necessity rather than choice) has surged to 16.5% – its highest level this year and from a low of 15.7% in March. So, things are improving but at a very slow rate.

What’s holding us back?  In a word – uncertainty. We are having a slow and very fragile recovery but there are lots of icebergs around. The tricky thing about icebergs is that even if you can steer around what you can see, no one knows what’s under the surface. The press is pumping us daily doom and gloom about the European debt crisis. In reality this doesn’t affect the Main Street economy all that much. In fact, through the summer, retail sales have continued to slowly advance. It does affect the big money center banks who in their usual style – chased yield – and bought bonds from places like Greece(?) and Italy(?) in order to capture a few extra points of yield for their “safe” bond portfolios. In their Wall Street way they have done this in huge amounts with large amounts of leverage. Sound familiar? Needless to say the large European banks are up to their eyeballs in this junk. So, while this may not affect the Main Street US economy today… if it all falls apart then everything goes kerblooey!

The usually sober Senate led by the serial idiocy of Senator Charles Schumer has recently passed a currency bill aimed at China. The legislation was widely opposed by companies that do business with China. Small consumer goods companies, like toys and juvenile products, know that this sort of thing will make their manufacturing costs go up and their margins go down. Large companies selling to China (GE, Boeing, Bechtel) are afraid that even if it doesn’t start an all out trade war that: “They’re going to start f–king with us”. But the Senate was determined. Stated Schumer:  “We’ll shoot ourselves in the head if we have to!” Could it be? That it’s all electioneering? That the Chinese government rarely votes in US elections? That Senators are just beating their chests because they know the bill won’t pass the often less sober John Boehner and the usually less rational House?  And that nothing will really happen? No. That sort of thinking is just way too cynical.

Now hold on. There’s plenty of Senators stupider than me.”

 Uncertainty. Uncertainty has been the theme song (Joe Biden as the Skipper. Guess who plays Gilligan) of the Obama years (not that it’s all his fault). Businesses still don’t know what their taxes will look like or what their regulations will be. Just last week the Obama administration threw out part of their own probably never to be implemented health care bill (the long term care portion). Business cannot confidently make plans to invest in people or products without knowing what the playing field will look like. It is unlikely that things will noticeably improve until the next election. Of course if Michelle Bachmann is elected then all bets are off. That said, I do believe that there is reason for optimism.

Toy Industry search starts, which jumped ahead in August, have grown at an increasing rate. (IT’S SLINKY, IT’S SLINKY). Please follow our job board in the coming weeks as we expect lots of new postings (or sign up for our RSS feed to be alerted of all changes instantly). Companies seem to have realized that they need to plug some holes and add some talent, but there is a little hitch. Here at Toyjobs we are able to find our clients the people they need quickly and efficiently. That said, we have repeatedly been running into situations where companies quickly determine who it is that they want to hire, but then stall when it comes time to pull the trigger. Sometimes this goes on for months and I’ve seen it drag on for long as ten months. We have had a couple clients lose out on their chosen person because they waited while another company acted.

I’m guessing that many companies just don’t realize what goes on in a candidates head when they’re chosen but then made to wait…. They wonder. They wonder if there is some objection you have to their background that you are not telling them about. They wonder if you are “dating” other people and maybe they should just move on. They wonder if there is some financial problem at your company which constrains you from hiring them. They wonder what it would be like to work for your company if they need a quick decision in order to get something done. They wonder about all of these things and pretty soon they begin to have doubts and the romance is gone. The bloom is off the rose.

I am NOT advocating that companies rush into hiring anyone but many companies know very well that they are taking an inordinate amount of time between first interviewing a candidate and actually pulling the trigger and making them an offer. Remember that the best people are also being courted by your competitors and if they can be decisive and come across as a dynamic get it done organization, they are going to attract and return the best talent. Remember the old adage – Time Kills Hires.

Everyone knows it’s slinky

Everyone knows it’s slinky

Everyone knows it’s slinky

Tom Keoughan

Toyjobs Sees Surge in Search Starts

August 23rd, 2011

There’s a lot of gloom and doom on Wall Street right now which the media is only too happy to capitalize on in order to sell more advertising to more eyeballs (for the media it’s a sort of a stimulus program). However, most economists think there is only a 25-30% chance of a double dip recession. That percentage is up from 20-25% but economists overwhelmingly feel that the most likely outcome is continued slow growth (CSG?). While CSG doesn’t feel all that good, we’ve gotten used to it and it’s a helluva lot better than 2009, right?

Big investment managers on Wall Street are jumpy and stock indices are swinging wildly on any even minor news. “The current Greek bailout plan is in danger! Oh, heavens! …Gee, I think there will be another one. Factories in Pennsylvania, Delaware and South Jersey slowed down in the month of July! Oh, my.” I’m told (because I ain’t no expert) that a lot of this crazy volatility is caused by hare triggered computerized high frequency trading. The stock market has been trading in a range for a while so these programs are set to sell massive blocks of stock when we reach a point near the top of the range and conversely scoop stocks up when we near the bottom. This leads to wild gyrations which will take a little while to settle out.

On a positive note, retails sales were up 0.5% in July and figures for the previous two months were revised upward as well. Japanese supply chain disruptions are coming to an end. Prices have come down for oil, energy transportation and commodities. Unfortunately for the toy industry there are still problems in China with: manufacturing costs, labor, electricity and transportation.

The job market continues to slowly improve and unemployment has stabilized at just over 9%. The government also revised its May and June jobs reports upward. July non-farm payrolls increased by 117,000 (154,000 private market jobs minus government layoffs) which is the tenth straight monthly gain. 117,000 additional jobs per month isn’t enough to keep up with population growth (for that we need approx. 200,000) but it is heading in the right direction.

Total Nonfarm Payrolls All Employees

While it will be interesting to see the August numbers, we have to remember that during July and August we are in the midst of “the summer doldrums” when hiring slows down on a seasonal basis even during good times. I expect that we will see noticeably improved numbers in the October and November jobs reports. I hear you – “Where did that come from? What makes you say that, Tom?” Well, for one thing – I am in the employment business.

Toyjobs noticed a much improved employment atmosphere in January as companies started with new budgets after a decent, though unspectacular, Christmas. The slope of the improvement curve steepened in mid May as retailers went from “happy talk” to actually placing orders. Unfortunately we then hit July and August during which hiring slows down while hiring managers go on vacation and everybody (me too) is a little more focused on “outside activities.” A lot of the searches that we started in late May and June slowed to a crawl during July and will be finalized in the next couple of weeks. If we were publishing two or three weeks from now you would see a much bigger list of Toyjobs Success Stories (or you can just check back next month). Summer doldrums generally continue through the first half of August while toy company executives stare at their phones and pray that they don’t ring with purchase order cancellations. When they start breathing again about the third week of August, they suddenly seem to realize that the Fall Toy Preview is upon us and they better get moving if they want their team in place for the 2012 selling season. This year they didn’t all wait until late August. Toyjobs saw a surge in search starts at the beginning of August. Those searches are being worked now and will likely be filled in September/October. I foresee continued strength in search starts in late August and September. Why? Because that’s the usual seasonal pattern. Let me curb my enthusiasm by saying that we are nowhere near back to normal again but we are in so much better shape than we were two years ago and things seem to be getting better faster.

So, if you’re out of work, make the day after Labor Day the time when you renew your efforts to reach out to your network. If you’re working but would like to change jobs, now is the time to dust off your resume and tweak it up a bit. If you’re a hiring manager, think about how you can shorten your “decision cycle” and “pull the trigger” quicker. Otherwise one of your competitors might hire the person you want.

Muddling through more confidently,
Tom Keoughan

Japanese Supply Chain and Oil Price Shocks Temporarily Slow Recovery

June 8th, 2011

The May unemployment rate ticked up to 9.1% from 9% in April. Incongruously U6, Toyjobs’ favorite employment statistic (which includes part timers and consultants who would prefer full time work) dropped by a tenth of a percent to 15.8. These numbers are just snapshots in time and it’s better to view their trends over a number of months. Should there be a trend toward slower employment growth, I think it will be reversing at about the same time it becomes readily apparent.

First, we should note that government statistics are notoriously inaccurate and will be revised several times before finalized. We also saw an oil price spike which has now begun to abate. Let’s not forget enough seriously crazy weather (tornadoes in Massachusetts?) to make an “endtimer” sound almost rational. Next time you’re at the supermarket remember to stock up on locust repellent.

I think that a good portion of the May numbers can be explained by supply disruptions after the Japanese triple disaster (3/11) especially in the area of auto components. No parts has meant less hours, no hiring, furloughs and layoffs in the huge US auto manufacturing sector which had previously been growing. In April, US economic growth was 0% but if you back out auto manufacturing the number would have been .4% which annualizes to a strong 4.8% (anything over 3% is pretty good). Now we can’t just extrapolate forward like that with any degree of accuracy but ex-autos the US economy was growing at a healthy 4-5%.

It will take Japanese suppliers several months to get up and running at full tilt and unfortunately the period of reduced supply will coincide with the usual summer hiring slow down. In July and August as people work shorter weeks (how much work really gets done on summer Fridays?), take long weekends and extended vacations it becomes difficult to get job candidates interviewed by all the necessary people or even get everyone together in a room to make a decision.

Additional drags on the economy this summer will be the end of QE2 (basically the government buying scads of bonds in order to keep interest rates artificially low) and the end of the Obama stimulus plan (roadwork everywhere).

As a seasonal/cyclical business the toy industry is naturally just a little out of sync. In most of the economy, companies get new budgets in January leading to a jump in hiring. The toy industry is up to its eyeballs in trade shows until March so much of that employment pop waits until then. Toy industry hiring has markedly improved this year but in just the last three or four weeks I have seen an even stronger acceleration in search starts. For small and mid-sized toy companies it’s often not until mid-May that retailers move from “happy talk” and planogramming to actually locking in orders. As toy companies gain clarity in their business outlook they feel more comfortable adding staff that they already knew they needed but were holding off on.

Increased search starts in late May/early June. Should lead to increased hiring in late June and early July. Typically there is a weak patch in search starts during July and in the first half of August. Late in August toy companies seem to suddenly wake up to the fact that the new sales season will begin in October (really before that if you want to get appointments scheduled for the Fall Toy Preview). If they want to make changes to their sales team before that they have to move fast. The reality is that they’re already late to the chase and probably should have started these searches in late July/early August. This next spurt in the toy industry hiring coincides with what should be an improvement in economic and employment numbers for the economy at large as people return from summer vacations and the Japanese supply situation improves.

That’s the plan anyway. Absent tea leaves and chicken entrails it’s all I can offer for now. That forecast will surely change with new information and heightened brainpower the latter of which seems unlikely during the summer months. September certainly feels a long way off for autoworkers and the unemployed but this soft patch should be over quickly so keep on keepin’ on.

Muddling through,

Tom Keoughan

He’s baaaaaack!…Neil Friedman Returns

April 27th, 2011

After just a few short weeks in “retirement” Neil Friedman has returned to the retail side of the desk by being named Toys’R’Us’ US President. This comes just in time for the upcoming TRU IPO (good for him!). Early in his career, Neil spent ten years at Lionel Leisure before moving to the toy manufacturing side with Hasbro, Gerber and finally Fisher Price and Mattel. He also spent an additional short stint at Lionel Leisure in the early nineties.

The toy industry should benefit nicely by having Neil in such a prominent place at Toys’R’Us which has been looking awfully “Targety” lately. It should certainly be helpful that he understands and empathizes with the challenges that manufacturer/importers face. Congratulations to Neil and good luck to the toy industry which hopefully will find it just a little bit easier to do business with TRU.

Mr. Friedman’s alma mater, Mattel, just lost the most recent round in its “total war” with MGA. Most toy industry executives that I have spoken with are absolutely flabbergasted. To hear MGA Chief Executive Isaac Larian crow “After seven years of fighting with Mattel, I’m finally vindicated” reminds me of Ollie North saying “I’ve been completely exonerated. It seems that Mattel and MGA are now tied at one and one with one “do over”. So what happens next? Appeal? Jumpball? Tiebreaker?

From my reading of the case (which is admittedly far from complete) it seems clear that Carter Bryant created the original Bratz drawings on Mattel’s time and dime. It seems equally clear that Mattel turned the concept down internally (oops!). That’s completely understandable. We’re in a fashion business and much of product selection is just guessing at what a very fickle group will decide they must absolutely have usually for a very short period of time.

I, of course, haven’t read Carter Bryant’s Mattel contract but I do know (as does everyone in the toy industry) that these contracts are meant to cover all intellectual property developed day or night or weekend while in a company’s employ. Both Carter Bryant and Isaac Larian must have known that in producing Bratz, they were on a very slippery slope whether there was some loophole in the Bryant/Mattel contract or not. On the other hand, it is also very clear that MGA overwhelmingly built the Bratz franchise through smarts and hard work.

So, what should be done? This isn’t the way “the law” reads or the way contracts were written but it I were King Solomon…First, no damages for anybody. I would guess there was an adequate amount of “stolen trade secrets”, dirty tricks, subterfuge and just plain smarmy behavior by both combatants. The original concept was probably technically owned by Mattel but the business was built by MGA. So Mattel should receive the highest customary inventor’s royalty paid in some sort of split by MGA and Carter Bryant who surely knew he was violating the spirit if not the letter of his contract.

I’m not particularly happy with that opinion. I am decidedly not an MGA fan but in trying to be impartial that’s where I come out. It’s just one man’s opinion admittedly based on a very limited reading of the evidence (mostly newspaper stories). If I had more first-hand access to the evidence, my opinion might be different. So please, there’s no need for huffy phone calls from either the Mattel or the MGA camp. You both need to focus on the next round of your battle (and I’m predicting there will be a next round).

On to more broadly important matters. Last week we learned that US manufacturing output has been rebounding at an incredibly fast rate. During the first quarter it increased at an annual rate of 9.1% compared to an estimated growth rate of about 2% for the US economy as a whole. This is due to a number of factors. In 2010 most large companies postponed purchases in order to hoard cash. Now that the deer in headlights portion of the crisis is over and the recovery has slowly begun, companies are beginning to spend to satisfy pent up demand. Large increases in corporate spending for computer and software upgrades are being seen.

Another reason in commodity inflation as US companies seek to jump on the bandwagon of rising prices and growing sales volume. Food price inflation is boosting spending world-wide on agricultural equipment. Globally rising metal and oil prices have encouraged spending on mines and oil and mineral exploration requiring additional equipment. As freight traffic grows, trucking firms are investing in vehicles with better fuel efficiency.

All of this heavy machinery will require additional people to build it. Additional workers will mean increased spending on consumer products and consumer products firms will need additional employees to fulfill demand. When the manufacturing sector does well the rest of the economy generally follows. The whole shebang is beginning to snowball albeit very slowly. Indeed in March, the unemployment rate edged downward in its fourth consecutive monthly decline. I’ll be leaving tomorrow to attend a Pinnacle Society conference with the other Big Dogs of Recruiting. It will be interesting to hear how employment is fairing in all of their various niches.

There are, of course, a few concerns. One is that the recent earthquake in Japan will lead to shortages of automotive parts, semiconductors and electronic components. That could slow production of some goods but thus far the effect seems to be relatively minor. A bigger worry is a spike in oil prices due to Middle East unrest. Saudi Arabia has enough spare oil capacity to offset almost any Middle East problems short of someone going to war with Iran (which doesn’t seem likely). The biggest danger would be if Saudi Arabia itself sank into crisis. If that happens…well, let’s just hope it doesn’t.

Toyjobs continuing forecast is for increased toy industry hiring of specific and necessary jobs and an increase in sales to toy retailers. Unfortunately, due to China’s slowly strengthening currency, rising labor costs, rising commodity prices and general inflation – we foresee lower margins. Things are so much better than they were a year ago but in 2009 the economy sank so low that it’s still not even close to normal.

 

All the best,
Tom Keoughan

Toy Fair (Without Snow) But Oil Clouds on the Horizon

March 16th, 2011

Spirits ran high at the TOTY awards dinner and the Toy Industry Association did a fantastic job landing a great new venue – Jazz at Lincoln Center. The very fun evening was dominated by seeing lots of familiar faces and by Mattel’s Sing-a-ma-jigs. In a sense, the event was a well deserved Victory Lap for Neil Friedman who will be retiring from Mattel. Congratulations to all award winners, nominees, of course, Neil and Carter Keithley and the TIA.

The Women in Toys dinner was upbeat as always. Speechifying was kept mercifully short. Congratulations to everyone in attendance for being such a lovely and cheerful crowd.

Toy Fair itself was the best I’ve seen in several years with very strong traffic on Sunday and Monday even in what I’ve formerly called “the basement of gloom”. The bustling basement may have been the result of the strangely bifurcated main floor where it appears that the Teamsters are trying to secretly build a nuclear submarine. The smell of fear was gone. The falling have already fallen and the survivors were getting back to business. It was also nice to see major toy companies like Mattel, Lego and MGA supporting an industry wide trade show again.

The reason for all this cheerfulness was that the economy has been picking up. NPD reported that US retail toy sales for 2010 increased slightly from 21.4 billion to 21.9 billion. US GDP grew at a 3.2% annual rate in the fourth quarter. That’s up from the 2.6% pace in the quarter before. Toy industry hiring has increased as companies seem to have been much more comfortable putting together their 2011 budgets than they were for the previous two years.

Other positive post Toy Fair news includes John Barbour, everyone’s favorite Scotsman (with apologies to Bob Wann) being named President of Leapfrog. The company has always had great product but has been hurt by consistently tumultuous “leadership”. Mr. Barbour should be a stabilizing force that will allow the company to keep its eye on the ball. The toy industry should also welcome Tomy’s purchase of RC2. After their recent pull back from the US market, Tomy is showing confidence in the future growth of the US toy business. It also appears that they will be keeping most or all of the current RC2 team in place.

Now for the bad news. This has been the most difficult part of this piece to write because major events around the globe have been changing so rapidly over the last week or so. New information should naturally bring a shift in analysis and attitude. So rather than “phoning it in” like some Obvious Huckster in Ohio (OHiO) we’ve been repeatedly revising this as new information comes to light. The final revision was today – Wednesday, March 16 @ 8:57am (EST)

The – let’s call it what it is – Civil War in Libya has caused an upward spike in oil prices. This has already translated to a significant hike in the price of plastic resin. In their infinite wisdom the global community has opened an investigation into crimes against humanity thereby guaranteeing that Gaddafi will “fight to the last drop of blood” (Dudes! Do that – AFTER!). He has already begun to have his air force bomb oil infrastructure situated in rebel controlled zones so they can’t sell oil for currency or swap it for supplies. In Congressional testimony, US Director of National Intelligence, James Clapper stated that “Gaddafi is relying on two of his brigades which appear to be very, very loyal, disciplined and robustly equipped” – “his superior military forces mean that his regime will prevail in the longer term”.

The drop in Libyan oil production can be offset by Saudi Arabia which has significant reserve production capacity and acts as the world oil market stabilizer. Unfortunately, Mideast unrest has reached there as well. At this point, a few smaller protests appear to have been contained but, make no mistake, there are tiny but growing bubbles percolating in the Saudi streets. Saudi troops have also crossed the causeway into neighboring Bahrain after Bahrain’s police force was overrun by Iranian inspired Shiite protesters. Any real trouble in Saudi Arabi itself will cause oil prices to skyrocket and could cause the global economic recovery to stall.

Add to this the terrible triple disaster in Japan – quake, tsunami,and the Fukushima nuclear crisis which resembles a slow motion but ever escalating train wreck. Our hearts go out to everyone affected by this ongoing tragedy and their families. It’s just too awful to even think about…

Japan is the world’s third largest economy and an estimated 10% of their electricity is offline and is likely to be disrupted for the long term. They will need to import tremendous amounts of oil, diesel, natural gas and coal for a very long time. Over time, this will put significant upward pressure on the cost of these commodities and things made out of them (i.e. plastic resin). Japan is also a major supplier of electronic chips. There are several factories down and we could potentially see shortages of electronic components, wafer boards and chips into the late summer. Price hikes on these items have already begun.

What all this adds up to is that there is significant new upward pressure on the cost of making plastic consumer goods. This comes on top of already rising costs for wages, transportation, etc. Taking the good with the bad, Toyjobs’ (easy to make) forecast is for increased toy sales at tighter margins. That said, keep a wary eye on Saudi Arabia because if that blows it all goes Kablooey.

Again, our hearts and prayers go out to everyone in Japan and their extended families.

 

Tom Keoughan

The Toyjobs Annual Review and Forecast 2011

January 25th, 2011

Retail sales jumped out of the box quickly in November and overall holiday sales were strong despite a slowdown in late December. The International Council of Shopping Centers said that its index for November and December was up 4 per cent over last year, the most robust growth in the holiday shopping season since 2006. According to MasterCard SpendingPulse US retail sales, excluding automobiles, rose 5.5 per cent between November 5th and December 24th. Online sales grew 12 per cent to $32.6 billion, the highest total ever, according to tracking firm ComScore Inc.

While the big blizzard and rainstorms in California appeared to take a late month toll many retail analysts said the real culprit behind the weaker December sales was an avalanche of aggressive promotions in November. These deals pulled sales forward and raised unrealistic expectations about consumer spending for the rest of the year. In addition, promotional discounting was so deep that it affected retail profitability. Of course, we still don’t have the numbers for January gift card redemptions. Gift cards are particularly profitable because consumers tend to spend a bit more than the value of the card. Also 20-30 per cent of gift cards never get redeemed at all, making them the retail version of “printing money”.

So, in any case, after a fairly strong holiday sales season much of the toy industry sporting tender holiday heads, hopped on planes bound for the Hong Kong Toy and Games Fair. As I talk to senior toy executives what I am hearing is that US retailer attendance continues to grow lighter but international buyers have been upbeat. In the US, retailers overbought a little in 2010 and are now more cautious but not overly so. Manufacturers are pleased that Wal-Mart is expanding its toy aisle again, at least during the holiday shopping season.

The biggest discussion is about the continuing rise in production costs. China has a serious inflation problem and the authorities have been trying, mostly unsuccessfully, to repeatedly tap the brakes. Raw material costs are rising and the yuan is strengthening. Add to that a nearly 20 per cent hike in the Dongguan minimum wage and constant rumors that many workers will not return to southern factories after the Chinese New Year. Chinese authorities have been trying to push low-end labor intensive manufacturing to the north and west. Inexperienced factories and inexperienced workers will naturally lead to heightened quality problems. Add to this, that shipping back to the coast on overcrowded roads (such as they are) is bound to slow things down. Despite this I expect retailers to continue to confirm orders later and later leaving manufacturers with impossible to meet lead times. The big question is will they allow manufacturers to pass through rising costs by increasing their holy price points.

This is all, however, against a backdrop of an economy that is clearly gaining momentum. Private sector employers added 297,000 jobs in December. The gain over the November numbers was the largest in the reports 10 year history. Outplacement firm Challenger, Gray and Christmas, said that layoffs in 2010 were the lowest since 1997. The unemployment rate in December dropped from 9.8 per cent to 9.4 per cent and while some economists voiced disappointment, they seem to have forgotten that most companies operate on budgets. In late 2009, when 2010 budgets were being drawn up, many companies were still worried that the world was coming to an end. 2011 budgets put together in late 2010 seem to reflect that companies are “cautious but comfortable”. All eyes should be firmly focused on the January – April employment numbers.

Anecdotally, Toyjobs saw search starts pick up since late October. Companies were telling us “find people now that we can start in January when we have the budget”. Since January 3rd we have seen a huge surge in search starts. This isn’t yet reflected on our job board because we tend to post searches toward the end of our work on them in order to keep LRWRB (Lonely Recruiters Without Repeat Business) at bay. I believe we will see this surge moderate as we move into the May/June time frame because it represents pent up demand just waiting for a flip of the calendar page to make budgets available. That said, I do think that hiring will continue to be much stronger than last year but it won’t be wholesale hiring. It will be companies filling necessary positions that were previously left open due to a mixture of fear and budgetary constraints.

On the road (or maybe “in the road”) leading to Toy Fair I have been flipping through the trade press and perusing new products. I regret to announce that Toyjobs has to once again present it’s much avoided “You’ve Gotta Be Kidding Me Award”

Wild Creations introduces Poo in a Box. Yes, really. This nutrient-rich animal dung comes from an elephant, reindeer, or rhinoceros. From the Natural History Museum, the Poo in a Box begins at a British zoo or safari park and is treated to be germ and odor free. Kids can sow the seeds, water the cardboard box, and watch the plants grow. Poo in a Box comes in three styles. Elephant poo with Christmas tree seeds, Reindeer poo with rose seed or Rhino poo with a banana tree seed.

Toyjobs predicts, that if this product sells well, the nation’s schoolyards will see a lot of tiny tears wearing pigtails in the coming year.

After the not so secret stealth fighter, the Gates trip to China and Hu Jintao’s visit to the United States; our China Report (and I’m sure you too) have been inundated with a flood of articles on China. In a not entirely successful attempt to stick a thumb in the dyke of this flood of information we have tried to focus on content that is: the most important stuff, more analysis than news reportage and is from unique sources that many of your may not regularly peruse.

Lastly, I would like to say, personally: Kudos for Neil Friedman. Mr. Friedman has been one of those rare combinations of savvy toy executive, a strong manager and an all around great guy who treated everyone he dealt with fairly and with respect. He’s fun too! I know that I join everyone in the toy industry in greedily hoping that Neil won’t be hanging up his cleats and will pop up somewhere else soon – hopefully leading a small to medium sized company where it can all be fun again.

I look forward to seeing everybody in February. There will surely be snow.

Tom Keoughan

P.S. For those in the know: Infomercial Dave – what’s he selling Snuggies or slapchoppers? Just a further revelation of his Huckster’s Heart.

Retail Zombies and Statistical Aberrations

December 8th, 2010

The Human herds were out in droves like something out of a cheap zombie flick as the Thanksgiving weekend kicked off the holiday shopping season. Although the lack of “door buster deaths” could be considered a negative indicator; retail chains reported strong customer traffic and increased per capita spending. According to the National Retail Federation, the average shopper spent $365.34, up 6.4% over last year. Weekend web and Cyber Monday web sales also set new records.

After several years of relative thrift shoppers may be parting with their money more willingly simply due to pent-up demand which retail analysts have been calling “frugality fatigue.” That said, consumers have been trained to only shop for bargains. We may see the Thanksgiving weekend spike fade as shoppers wait to see if retail prices come down before buying, leading to a second spike right before Christmas. Let’s just hope that everyone buys more Dance Star Mickey’s and Squinkies than they do iPads and Microsoft Kinect Systems.

The toy industry is expected to have a solid up year and that should translate into increased toy industry hiring for 2011. Most observers were surprised by the increase, from 9.6% to 9.8%, in November’s unemployment rate and several economists have called it a statistical aberration after the positive jobs trends of September and October. It seems that after seeing the strengthening employment environment many people previously too discouraged to even bother looking for work – “entered the job market” therefore driving the percentage of unemployed job seekers even higher. However, if you look at a wider variety of indicators, the overall trend continues to show steady, if unimpressive, improvement.

Hours worked and wages have been rising (although they were flat in November). Both measures tend to foreshadow future job growth. As we have seen, consumer spending is up. Third quarter results from Visa, Mastercard and American Express showed US consumers spending approximately 13 per cent more than last year. Consumer sentiment rose in November to its highest level since June. November Job postings on Monster were up 22%. Lastly, the government revised jobs data for September and October to show stronger numbers than previously reported. It would not be surprising to see November’s numbers revised upward as well.

Anecdotally, here to Toyjobs, we have seen search starts pick up sharply beginning in the second half of October. My impression is that coming out of the depths of 2009, few companies budgeted for much, if any, hiring during the current year. When they found themselves in need of people they would start to look, they would interview, but would then find some way to postpone actual hiring. Now that the economy has stabilized and is growing albeit very slowly – they are looking to shore up their rosters and have that in their budgets for 2011. That does not mean that I foresee a wave of wholesale hiring but rather that companies are now looking to fill the holes that in 2010 they left vacant. This is the employer version of pent-up demand.

The US economy is firing on more (but still not all) cylinders and the recovery is just beginning to pick up steam. That said, there’s still a chance that it could disrail as many employers remain cautious about hiring due to the uncertainty over taxes, new health care and environmental laws, etc. Nancy Pelosi and Harry Reid appear to be oblivious to the “shellacking” they took in the recent elections. Fortunately most of the Democrats and President Obama (despite what he says publicly) seem to get it. It looks like in the next week or so we will see a compromise bill passed which will forestall any and all tax increases for a period of two years. Unless Congress acts, tens of millions of people could see their withholding taxes go up in January. That could dampen household spending and further weaken employment and the fragile recovery.

In the interests of full disclosure, I am an independent who has voted Democrat more often than not. I generally (but not always) admire Democrat’s social goals but often find myself concerned about the unintended consequences of their proposed actions. With the economy at a tipping point this is no time to be raising any kind of taxes on anything and definitely no time for continued uncertainty. If you’re going to make those kinds of changes, do it during “good times” so that the system can better absorb them. Once we get the economy steadily growing again, tax revenues will rise and it will be easier to attack the deficit. If you can get rid of all the agendas, dogma and histrionics (fat chance!) it pretty much becomes common sense – Econ 101. I’m going to shut my mouth now, before I get into any more trouble.

Muddling through,

Tom Keoughan

 

P.S. Sorry, I just couldn’t help myself from taking one last stir at the pot. In the last couple of weeks, Isaac Larian of MGA Entertainment had publicly accused the Toy Industry Association of being prejudiced against him and his firm. While I can’t speak either for or about TIA or MGA; I’m not sure that prejudice is always such a bad thing. I oftentimes find myself biased against working with nasty, unethical people and/or the companies they control. Is that wrong? I don’t think so.